The slower summer months are the perfect time to invest in upskilling and training, especially using AI. And while your team is sharpening its skills, we’re proud to share that we’ve been recognized by a leading publication as a Top Startup, thanks to the incredible support of our customers, partners, and team – both human and AI.
The new AI Assistant makes roleplay creation faster and smarter than ever. Simply describe your scenario in freeform text or upload any content—like a sales deck or job description—and the AI builds a full roleplay in minutes. It handles personas, context, objections, and more, so you don’t have to. Jump into a live preview, refine on the spot, and share instantly. Whether you prefer full automation or starting from templates, the AI Assistant flexes to your workflow.
A business conversation isn’t just about the words and tones exchanged, there are a whole host of other actions that have to happen in parallel to and after the call, such as tracking the results in the CRM. Now Second Nature will analyze your trainees’ role play videos and score them based on the actions they completed, in comparison with a previously recorded gold standard.
Admins who manage training for multiple companies, such as resellers and Business Process Outsourcers, can now define themselves as parent companies and scale more smoothly. Features include multi-company admin level and seamless switching between child accounts, streamlining permissions management and enabling centralized reporting, performance tracking, and course distribution.
Second Nature supports roleplay simulations in multiple languages, making it easy to train global teams with confidence. Current supported languages include: Portuguese, Spanish, Hebrew, Dutch, German, French (France), French (Canadian), Japanese and Polish. We’re continuing to expand our language capabilities—more coming soon!
Learn how Affordable Dumpster Rental uses Second Nature’s AI to master sales scripts fluently and prepare for successful sales conversations. Watch the 1-minute video
Premier America Credit Union leverages AI training to strengthen conversational skills among its employees and improve the customer service it offers. Read more
Discover how the Volksbank Akademie uses Second Nature to strengthen customer focus and improve confidence among customer-facing employees at the Volksbanken banking group’s many branches. Read more
Find out how big a difference Second Nature’s AI training made to the number of opportunities and closed deals that Oracle Netsuite acquired. Watch the 30-second video
What does it take to build a call center that combines the strengths of both AI chatbots and human agents? Find out what’s required to create a successful hybrid call center that synthesizes AI and human interactions. Read the blog
A successful cold call sets the tone for a successful sale, but sales reps dread making them. Learn how to set every sales rep up to ace their cold calls and gain the confidence to make them effectively. Read the blog
Join us for an exclusive panel with revenue leaders from diverse industries as they share how they’re transforming sales and customer conversations with AI coaching.
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Russell Zack, our Head of Revenue, will be sharing our experiences with helping organizations make the most of AI to boost their L&D programming.
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Why Role Play Is Sales Enablement’s Secret Weapon
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