Second Nature really helps us hone new skills, but we also use it for technical training. It's really useful in either of those areas. [...] There's just really no better way to do that than having them go through these role play exercises.

We’re not just saving time; we’re also seeing faster productivity resulting in more profit. We now have so much confidence in our model; I’ve essentially committed to a higher standard of onboarding this year

Things change so quickly that you need and want to hit these items when they are hot. You can’t wait 3 months or even 3 weeks, you want it to impact your sales asap. The ability to be able to create a simulation within a day or two, including getting the information, was extremely helpful.