As organizations expand their sales teams, the need for effective onboarding, standardized messaging, and scalable sales readiness becomes critical. AI role plays help achieve these goals by supporting company-wide skill development, improving consistency in training, and enabling measurable results for L&D leaders.

Hear from AI expert Ariel Hitron and get practical insights from Tashna Lilly Grey, Head of Technical and Product Enablement at Zoom, about how AI role plays were implemented successfully across the organization.

“AI role plays allowed our teams to practice real scenarios in a safe environment while providing managers with measurable insights on skill adoption.” – Tashna Lilly Grey, Zoom

About the Speakers

Ariel Hitron: CEO, Second Nature. AI expert and advocate for scalable learning solutions, Ariel demonstrates how AI can drive adoption and improve performance across teams.

Tashna Lilly Grey: Head of Technical and Product Enablement, Zoom. Tashna shares her experience implementing AI role plays to accelerate learning and ensure measurable impact for the whole organization.

Key Takeaways

• How AI role plays can scale training across multiple teams while maintaining consistency
• Real-world results from Zoom’s implementation, showing engagement and skills improvement
• How AI supports personalized learning for both entry-level and senior sales staff
• Ways to measure success and demonstrate ROI from L&D initiatives

“AI role plays made it possible for every team member, from new hires to senior staff, to receive consistent and measurable training.” –  Tashna Lilly Grey, Zoom

On-Demand Webinar Details

• Runtime: Approximately 50 minutes
• Format: Practical webinar with real-world examples, strategies, and actionable insights
• Who Should Watch: L&D leaders, HR managers, sales enablement professionals, and executives responsible for organizational learning

FAQs

• How do AI role plays support company-wide L&D goals?
  AI role plays enable consistent training across teams, helping HR and managers ensure that skills are developed uniformly and aligned with organizational objectives.
  
• Who benefits from AI role plays in an L&D program?
  Sales teams, managers, HR, and L&D leaders, and anyone responsible for implementing and measuring learning initiatives.
  
• How can L&D leaders measure the impact of AI role plays?
  Through engagement metrics, skill improvement reports, completion rates, and performance improvements tied to real business outcomes.
  
• Can AI role plays scale training across different levels of employees?
  Yes, they provide personalized experiences for entry-level reps and advanced scenarios for senior staff, ensuring the whole organization progresses together.

Related content

• Case Study: SAP Sales Case Study
• Solution: AI for Learning and Development
• Report: AI Challenges for Learning & Development
• Blog: 9 Trends in Sales L&D
• Blog:How to Make Self-Led Learning Work
• Blog: Sales Training Gamification