March 25, 2024

There’s a lot riding on your call center and BPO training, especially now, when budgets...

Read More 9 MIN. READING
March 11, 2024

Call centers are under immense pressure to deliver consistent productivity and efficiency, and that pressure...

Read More 8 MIN. READING
December 12, 2023

Artificial intelligence (AI) has caused immense disruption in just about every industry, and sales is...

Read More 14 MIN. READING
November 28, 2023

Remote sales have been growing more popular for several years, but the COVID-19 pandemic dramatically...

Read More 15 MIN. READING
November 20, 2023

Every sales organization dreams of a team of confident, knowledgeable sales reps who are ready...

Read More 12 MIN. READING
November 07, 2023

Keeping your customers happy and meeting their expectations is key to success in every business,...

Read More 12 MIN. READING
October 24, 2023

Conversational AI has emerged as a transformative tool in the field of education, offering innovative...

Read More 15 MIN. READING
October 17, 2023

Competition is fierce in the banking industry, with banks vying to attract new customers, retain...

Read More 13 MIN. READING
October 09, 2023

Telco companies are facing a number of challenges, including changing customer demands, fierce competition, and...

Read More 18 MIN. READING
September 28, 2023

Call center agents represent your brand to your target audience, so it’s vital that they...

Read More 14 MIN. READING
September 18, 2023

Sales training and coaching is vital for successful sales calls that drive revenue and boost...

Read More 10 MIN. READING
September 11, 2023

Transactional selling is the most common form of sales, so it’s important to understand it...

Read More 11 MIN. READING
September 05, 2023

Sales professionals know that different types of products/services, companies with different values, and different types...

Read More 6 MIN. READING
August 24, 2023

Conversational AI, fueled by advancements in technologies such as Natural Language Understanding (NLU) and Natural...

Read More 8 MIN. READING
August 17, 2023

Recruiting and hiring new employees brings many challenges for HR, but conversational AI in HR...

Read More 10 MIN. READING
August 13, 2023

Customer experience is a key differentiator in almost every vertical, and AI in call centers...

Read More 11 MIN. READING
July 31, 2023

It might feel like you’ve only just finished SKO 2023, but it’s not too early...

Read More 12 MIN. READING
July 27, 2023

In today's competitive insurance industry, staying ahead requires innovative approaches to customer engagement and sales....

Read More 10 MIN. READING
July 17, 2023

A sales enablement training program can be the key to a motivated, knowledgeable sales force...

Read More 14 MIN. READING
June 23, 2023

Sales kick-off meetings (SKOs) are your big opportunity to set the tone and establish goals...

Read More 7 MIN. READING
June 13, 2023

Scripted calls may seem easy to do, but they are hard to do well. Salespeople...

Read More 6 MIN. READING
May 17, 2023

Sales success can only come through effective sales training. Your sales representatives need to have...

Read More 13 MIN. READING
May 15, 2023

At some point, almost every sales enablement team or sales leader is likely to have...

Read More 15 MIN. READING
March 09, 2023

Motivate and Incentivize Your Agents Insurance sales are notoriously plagued with high employee turnover and...

Read More 7 MIN. READING
March 07, 2023

If you were bitten by a radioactive Salesperson… what would your Superhero name be?  Wonder...

Read More 4 MIN. READING
February 21, 2023

There’s a lot of talk about AI at the moment; both good and bad. Some...

Read More 5 MIN. READING
January 26, 2023

What Is Generative AI? AI is one of the innovative ingredients in the secret sauce...

Read More 8 MIN. READING
January 24, 2023

We've just entered 2024, which is always a good time to reflect on what worked...

Read More 6 MIN. READING
December 12, 2022

Second Nature just keeps on getting better! Here are four new features that make it...

Read More 4 MIN. READING
November 24, 2022

Working in sales leadership is like running up the down escalator - there’s no such...

Read More 5 MIN. READING
November 22, 2022

We work closely with sales enablement folks, and they’re the main people we have in...

Read More 10 MIN. READING
September 21, 2022

Salespeople can now use Second Nature right from where they “live” - Directly within Salesforce!...

Read More 5 MIN. READING
August 24, 2022

Sales discovery calls don’t come naturally to every sales person. In fact, it can take...

Read More 3 MIN. READING
August 16, 2022

Tap into your salespeople’s competitive drive with our new leaderboards that keep trainees engaged with...

Read More 2 MIN. READING
June 26, 2022

Just talking about cold calls is enough to make some SDRs break out into a...

Read More 7 MIN. READING
June 25, 2022

With so much material to coordinate and users to train, many enterprises today rely on...

Read More 5 MIN. READING
June 23, 2022

In today’s rapidly changing sales landscape, your training courses need to match your organization's updated...

Read More 4 MIN. READING
June 16, 2022

Second Nature's CEO and Co-Founder, Ariel Hitron, joined Ton Dobbe of Value Inspiration on his...

Read More 5 MIN. READING
June 09, 2022

If you thought the AIDA (Awareness, Interest, Decision, Action) model is just for targeting your...

Read More 8 MIN. READING
June 02, 2022

Sales onboarding is an ongoing challenge for every organization, because it basically never ends. Whether...

Read More 4 MIN. READING
May 26, 2022

Gartner’s recent CSO & Sales Leaders Conference discussed "Adaptive Sales Strategies for a Disrupted World"...

Read More 6 MIN. READING
May 09, 2022

Self-led learning, or self-directed learning, is when learners take charge of their own learning process....

Read More 8 MIN. READING
April 28, 2022

If you’re one of the many enterprises adopting a new platform, tool, or solution that...

Read More 9 MIN. READING
April 19, 2022

In sales, confidence drives competency, which drives proficiency. So as sales enablement personnel, how do...

Read More 6 MIN. READING
April 14, 2022

At the close out of Women’s History Month, Sales Enablement Pro highlighted women who have...

Read More 4 MIN. READING
April 07, 2022

In our post-covid world, it’s hard to think of a single enterprise that’s planning on...

Read More 8 MIN. READING
March 31, 2022

Nobody likes to have to hound sales employees to fulfill their training hours or certifications,...

Read More 7 MIN. READING
March 29, 2022

Transitioning to a remote work model has proven to be a complex challenge for most...

Read More 9 MIN. READING
March 16, 2022

Onboarding sales people is challenging. You want to integrate new employees into the company culture,...

Read More 7 MIN. READING
March 10, 2022

Learning & Development teams training salespeople are working in a brave new world. Most sales...

Read More 8 MIN. READING
March 03, 2022

As part of our new partnership with Corporate Visions (CVI), a leading provider of B2B...

Read More 8 MIN. READING
February 22, 2022

Your SKO was an awesome event, but what happens now? The energy of your sales...

Read More 6 MIN. READING
February 10, 2022

Your salespeople are the ones directly responsible for generating revenue for your business, but a...

Read More 9 MIN. READING
February 03, 2022

When I talk about “sales training” what does that make you think of? Maybe you...

Read More 13 MIN. READING
January 27, 2022

It’s a new year, which means new ambitions, and for most enterprises, setting new revenue...

Read More 7 MIN. READING
January 20, 2022

When it comes to successful coaching, one element can make all the difference; how well...

Read More 3 MIN. READING
January 17, 2022

We’re super-excited to share the news about our $12.5 million Series A funding round led...

Read More 2 MIN. READING
January 06, 2022

Our CEO, Ariel Hitron, recently shared his wisdom about sales coaching in the leading sales...

Read More 2 MIN. READING
December 20, 2021

Wow, this has been quite a year! It’s almost the end of 2021, which is...

Read More 6 MIN. READING
December 09, 2021

Continuous delivery SaaS companies are loved by their customers because new features come quickly with...

Read More 5 MIN. READING
December 03, 2021

The shape of the sales process has changed, not only in the last year, but...

Read More 9 MIN. READING
November 17, 2021

New Product Feature: Diverse AI Prospects Second Nature’s artificial intelligence (AI) sales coach, Jenny, has...

Read More 3 MIN. READING
November 11, 2021

Over the past 18 months, service selling has transformed to become more digital, more global,...

Read More 7 MIN. READING
November 04, 2021

Sales training is a real challenge for most enterprises, especially as you grow and your...

Read More 11 MIN. READING
October 27, 2021

Second Nature's AI simulation helps sales reps master cold call objections It’s crucial to offer...

Read More 5 MIN. READING
October 21, 2021

At the Sales 3.0 Conference, Gerhard Gschwandtner, the well-known sales expert, spoke with the head...

Read More 6 MIN. READING
October 13, 2021

Smart Selling Tools recently reviewed Second Nature’s simulation solution for their weekly Sales Tech Review. ...

Read More 6 MIN. READING
October 07, 2021

A Session with Check Point's Sagy Kratu at SES Experience According to Sagy Kratu, Head...

Read More 8 MIN. READING
September 29, 2021

SAP, a market leader in enterprise software for managing business operations and customer relations, has...

Read More 6 MIN. READING
September 23, 2021

Increasing sales is the goal of every business. And while there are many ways to...

Read More 4 MIN. READING
September 14, 2021

We’re excited to announce our Fall sales events where we will be sharing our insights...

Read More 4 MIN. READING
September 02, 2021

When your salespeople make a sales call, the most important step is closing the deal,...

Read More 17 MIN. READING
August 27, 2021

I’m extremely proud that Second Nature’s AI for Sales technology was recently recognized by Gartner...

Read More 4 MIN. READING
August 18, 2021

We recently held a webinar, with our CEO Ariel Hitron together with Pete Kazanjy, founder...

Read More 9 MIN. READING
August 11, 2021

One of the biggest obstacles to making a sale is objection handling: The potential customer...

Read More 14 MIN. READING
August 05, 2021

Having a structured coaching process can make a huge difference to your salespeople, and your...

Read More 9 MIN. READING
July 27, 2021

We are excited to share that there is a new editor in the Second Nature...

Read More 2 MIN. READING
July 20, 2021

Is the old saying “practice makes perfect” just a tired cliché? Or does practicing something...

Read More 9 MIN. READING
July 12, 2021

Forming a solid connection with a sales lead involves more than just making a phone...

Read More 10 MIN. READING
July 06, 2021

When building a successful organization, a robust salesforce is key to driving growth. So, when...

Read More 8 MIN. READING
July 01, 2021

When it comes to B2B sales, the deal doesn’t happen overnight. It’s highly unlikely that...

Read More 8 MIN. READING
June 25, 2021

Not every salesperson you hire will jump on a call, smooth talk your customers, and...

Read More 10 MIN. READING
June 17, 2021

Massive growth = massive sales onboarding Zoom Video Communications Inc., a leading provider of video...

Read More 5 MIN. READING
June 10, 2021

Not every sales conversation is the same. Sales people can’t expect to approach a sales...

Read More 10 MIN. READING
June 04, 2021

Nobody questions the need for sales coaching for new hires, to bring them up to...

Read More 7 MIN. READING
May 27, 2021

What are sales indicators? Sales KPIs are vital for tracking sales and business health, but...

Read More 12 MIN. READING
May 25, 2021

In the tech world, sales coaching is one of those behind-the-scenes activities that’s crucial for...

Read More 9 MIN. READING
May 25, 2021

In any enterprise tech company, sales cycles are long and complex. There’s never just a...

Read More 8 MIN. READING
May 07, 2021

We are thrilled to have been selected by Nancy Nardin as a Top Sales Tool...

Read More 2 MIN. READING
April 29, 2021

We talk to many, many sales and sales enablement leaders about the sales coaching in...

Read More 2 MIN. READING
April 26, 2021

Jenny has a new way to coach salespeople Second Nature’s AI-driven sales training software has...

Read More 2 MIN. READING
April 21, 2021

Your sales employees are the driving force that closes deals and brings in revenue, so...

Read More 8 MIN. READING
April 13, 2021

You think your sales team knows your messaging, but can you prove it? How much...

Read More 8 MIN. READING
April 07, 2021

Hiring and onboarding new sales reps because your company is growing so fast is fantastic,...

Read More 8 MIN. READING
April 01, 2021

Recently, I was chatting with a colleague in sales, who said, “when I first started...

Read More 6 MIN. READING
March 25, 2021

AI is moving into more business use cases every day, and now it’s entering the...

Read More 7 MIN. READING
March 16, 2021

One of the biggest challenges facing sales enablement teams in 2021 is the question of...

Read More 7 MIN. READING
March 11, 2021

Hiring new employees is a serious expense, especially once you factor in the cost of...

Read More 8 MIN. READING
March 01, 2021

It’s that time of year when sales teams psych themselves up to meet the new...

Read More 7 MIN. READING
February 24, 2021

Check Point Software Technologies Ltd. is a leading provider of cybersecurity software, with a vast...

Read More 3 MIN. READING
February 19, 2021

It’s a sad truth, but accepting it is the first step to doing something about...

Read More 6 MIN. READING
February 11, 2021

Wow, well done you! You finished your 2021 sales kickoff training! It was definitely a...

Read More 9 MIN. READING
December 21, 2020

When B2B sales representatives get on a sales call, they often jump right to the...

Read More 8 MIN. READING
November 26, 2020

Executive buyers don’t want to talk to sales reps. According to Forrester Research, over 75%...

Read More 8 MIN. READING
November 16, 2020

One of the challenges of sales enablement teams is to communicate a consistent message to...

Read More 8 MIN. READING
October 23, 2020

I’ve worked in several different roles in tech companies in my career, and every time...

Read More 6 MIN. READING

See Second Nature for Yourself

Get A Demo

Compliance & Certifications

With over 50K happy trainees