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Second Nature’s Sales Excellence Blog
Call center agents represent your brand to your target audience, so it’s vital that they...
14 MIN. READING
Sales training and coaching is vital for successful sales calls that drive revenue and boost...
9 MIN. READING
Transactional selling is the most common form of sales, so it’s important to understand it...
11 MIN. READING
Sales professionals know that different types of products/services, companies with different values, and different types...
6 MIN. READING
Conversational AI, fueled by advancements in technologies such as Natural Language Understanding (NLU) and Natural...
8 MIN. READING
Recruiting and hiring new employees brings many challenges for HR, but conversational AI in HR...
10 MIN. READING
Customer experience is a key differentiator in almost every vertical, and AI in call centers...
11 MIN. READING
It might feel like you’ve only just finished SKO 2023, but it’s not too early...
12 MIN. READING
In today's competitive insurance industry, staying ahead requires innovative approaches to customer engagement and sales....
10 MIN. READING
A sales enablement training program can be the key to a motivated, knowledgeable sales force...
14 MIN. READING
Sales kick-off meetings (SKOs) are your big opportunity to set the tone and establish goals...
7 MIN. READING
Scripted calls may seem easy to do, but they are hard to do well. Salespeople...
6 MIN. READING
Sales success can only come through effective sales training. Your sales representatives need to have...
13 MIN. READING
At some point, almost every sales enablement team or sales leader is likely to have...
15 MIN. READING
Motivate and Incentivize Your Agents Insurance sales are notoriously plagued with high employee turnover and...
7 MIN. READING
If you were bitten by a radioactive Salesperson… what would your Superhero name be? Wonder...
4 MIN. READING
There’s a lot of talk about AI at the moment; both good and bad. Some...
5 MIN. READING
What Is Generative AI? AI is one of the innovative ingredients in the secret sauce...
8 MIN. READING
We've just entered 2023, which is always a good time to reflect on what worked...
6 MIN. READING
Second Nature just keeps on getting better! Here are four new features that make it...
4 MIN. READING
Working in sales leadership is like running up the down escalator - there’s no such...
5 MIN. READING
We work closely with sales enablement folks, and they’re the main people we have in...
10 MIN. READING
Salespeople can now use Second Nature right from where they “live” - Directly within Salesforce!...
5 MIN. READING
Sales discovery calls don’t come naturally to every sales person. In fact, it can take...
3 MIN. READING
Tap into your salespeople’s competitive drive with our new leaderboards that keep trainees engaged with...
2 MIN. READING
Just talking about cold calls is enough to make some SDRs break out into a...
7 MIN. READING
With so much material to coordinate and users to train, many enterprises today rely on...
5 MIN. READING
In today’s rapidly changing sales landscape, your training courses need to match your organization's updated...
4 MIN. READING
Second Nature's CEO and Co-Founder, Ariel Hitron, joined Ton Dobbe of Value Inspiration on his...
5 MIN. READING
If you thought the AIDA (Awareness, Interest, Decision, Action) model is just for targeting your...
8 MIN. READING
Sales onboarding is an ongoing challenge for every organization, because it basically never ends. Whether...
4 MIN. READING
Gartner’s recent CSO & Sales Leaders Conference discussed "Adaptive Sales Strategies for a Disrupted World"...
6 MIN. READING
Self-led learning, or self-directed learning, is when learners take charge of their own learning process....
8 MIN. READING
If you’re one of the many enterprises adopting a new platform, tool, or solution that...
9 MIN. READING
In sales, confidence drives competency, which drives proficiency. So as sales enablement personnel, how do...
6 MIN. READING
At the close out of Women’s History Month, Sales Enablement Pro highlighted women who have...
4 MIN. READING
In our post-covid world, it’s hard to think of a single enterprise that’s planning on...
8 MIN. READING
Nobody likes to have to hound sales employees to fulfill their training hours or certifications,...
7 MIN. READING
Transitioning to a remote work model has proven to be a complex challenge for most...
9 MIN. READING
Onboarding sales people is challenging. You want to integrate new employees into the company culture,...
7 MIN. READING
Learning & Development teams training salespeople are working in a brave new world. Most sales...
8 MIN. READING
As part of our new partnership with Corporate Visions (CVI), a leading provider of B2B...
8 MIN. READING
Your SKO was an awesome event, but what happens now? The energy of your sales...
6 MIN. READING
Your salespeople are the ones directly responsible for generating revenue for your business, but a...
9 MIN. READING
When I talk about “sales training” what does that make you think of? Maybe you...
13 MIN. READING
It’s a new year, which means new ambitions, and for most enterprises, setting new revenue...
7 MIN. READING
When it comes to successful coaching, one element can make all the difference; how well...
3 MIN. READING
We’re super-excited to share the news about our $12.5 million Series A funding round led...
2 MIN. READING
Our CEO, Ariel Hitron, recently shared his wisdom about sales coaching in the leading sales...
2 MIN. READING
Wow, this has been quite a year! It’s almost the end of 2021, which is...
6 MIN. READING
Continuous delivery SaaS companies are loved by their customers because new features come quickly with...
5 MIN. READING
The shape of the sales process has changed, not only in the last year, but...
9 MIN. READING
New Product Feature: Diverse AI Prospects Second Nature’s artificial intelligence (AI) sales coach, Jenny, has...
3 MIN. READING
Over the past 18 months, service selling has transformed to become more digital, more global,...
7 MIN. READING
Sales training is a real challenge for most enterprises, especially as you grow and your...
11 MIN. READING
Second Nature's AI simulation helps sales reps master cold call objections It’s crucial to offer...
5 MIN. READING
At the Sales 3.0 Conference, Gerhard Gschwandtner, the well-known sales expert, spoke with the head...
6 MIN. READING
Smart Selling Tools recently reviewed Second Nature’s simulation solution for their weekly Sales Tech Review. ...
6 MIN. READING
A Session with Check Point's Sagy Kratu at SES Experience According to Sagy Kratu, Head...
8 MIN. READING
SAP, a market leader in enterprise software for managing business operations and customer relations, has...
6 MIN. READING
Increasing sales is the goal of every business. And while there are many ways to...
4 MIN. READING
We’re excited to announce our Fall sales events where we will be sharing our insights...
4 MIN. READING
When your salespeople make a sales call, the most important step is closing the deal,...
17 MIN. READING
I’m extremely proud that Second Nature’s AI for Sales technology was recently recognized by Gartner...
4 MIN. READING
We recently held a webinar, with our CEO Ariel Hitron together with Pete Kazanjy, founder...
9 MIN. READING
One of the biggest obstacles to making a sale is objection handling: The potential customer...
14 MIN. READING
Having a structured coaching process can make a huge difference to your salespeople, and your...
9 MIN. READING
We are excited to share that there is a new editor in the Second Nature...
2 MIN. READING
Is the old saying “practice makes perfect” just a tired cliché? Or does practicing something...
9 MIN. READING
Forming a solid connection with a sales lead involves more than just making a phone...
10 MIN. READING
When building a successful organization, a robust salesforce is key to driving growth. So, when...
8 MIN. READING
When it comes to B2B sales, the deal doesn’t happen overnight. It’s highly unlikely that...
8 MIN. READING
Not every salesperson you hire will jump on a call, smooth talk your customers, and...
10 MIN. READING
Massive growth = massive sales onboarding Zoom Video Communications Inc., a leading provider of video...
5 MIN. READING
Not every sales conversation is the same. Sales people can’t expect to approach a sales...
10 MIN. READING
Nobody questions the need for sales coaching for new hires, to bring them up to...
7 MIN. READING
What are sales indicators? Sales KPIs are vital for tracking sales and business health, but...
12 MIN. READING
In the tech world, sales coaching is one of those behind-the-scenes activities that’s crucial for...
9 MIN. READING
In any enterprise tech company, sales cycles are long and complex. There’s never just a...
8 MIN. READING
We are thrilled to have been selected by Nancy Nardin as a Top Sales Tool...
2 MIN. READING
We talk to many, many sales and sales enablement leaders about the sales coaching in...
2 MIN. READING
Jenny has a new way to coach salespeople Second Nature’s AI-driven sales training software has...
2 MIN. READING
Your sales employees are the driving force that closes deals and brings in revenue, so...
8 MIN. READING
You think your sales team knows your messaging, but can you prove it? How much...
8 MIN. READING
Hiring and onboarding new sales reps because your company is growing so fast is fantastic,...
8 MIN. READING
Recently, I was chatting with a colleague in sales, who said, “when I first started...
6 MIN. READING
AI is moving into more business use cases every day, and now it’s entering the...
7 MIN. READING
One of the biggest challenges facing sales enablement teams in 2021 is the question of...
7 MIN. READING
Hiring new employees is a serious expense, especially once you factor in the cost of...
8 MIN. READING
It’s that time of year when sales teams psych themselves up to meet the new...
7 MIN. READING
Check Point Software Technologies Ltd. is a leading provider of cybersecurity software, with a vast...
3 MIN. READING
It’s a sad truth, but accepting it is the first step to doing something about...
6 MIN. READING
Wow, well done you! You finished your 2021 sales kickoff training! It was definitely a...
9 MIN. READING
When B2B sales representatives get on a sales call, they often jump right to the...
8 MIN. READING
Executive buyers don’t want to talk to sales reps. According to Forrester Research, over 75%...
8 MIN. READING
One of the challenges of sales enablement teams is to communicate a consistent message to...
8 MIN. READING
I’ve worked in several different roles in tech companies in my career, and every time...
6 MIN. READING
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