June 13, 2024

Communication skills are crucial for any good BPO employee or agent. They need to be...

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June 04, 2024

Advances in artificial intelligence (AI) have brought a wave of useful tools that are revolutionizing...

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May 26, 2024

After an SKO, sales teams get back to their regular schedules, making calls, running pitches,...

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May 08, 2024

Learning & Development teams training salespeople are working in a brave new world. Since the...

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April 16, 2024

BANT’s simplicity makes it an effective part of lead qualification, so sales reps can assess...

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April 16, 2024

Call center agent productivity is one of the most important goals for call center managers...

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April 14, 2024

A learning culture is something that every sales enablement and training leadership team strives to...

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March 25, 2024

There’s a lot riding on your call center and BPO training, especially now, when budgets...

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March 11, 2024

Call centers are under immense pressure to deliver consistent productivity and efficiency, and that pressure...

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December 12, 2023

Artificial intelligence (AI) has caused immense disruption in just about every industry, and sales is...

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November 28, 2023

Remote sales have been growing more popular for several years, but the COVID-19 pandemic dramatically...

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November 20, 2023

Every sales organization dreams of a team of confident, knowledgeable sales reps who are ready...

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November 07, 2023

Keeping your customers happy and meeting their expectations is key to success in every business,...

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October 24, 2023

Conversational AI has emerged as a transformative tool in the field of education, offering innovative...

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October 17, 2023

Competition is fierce in the banking industry, with banks vying to attract new customers, retain...

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October 09, 2023

Telco companies are facing a number of challenges, including changing customer demands, fierce competition, and...

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September 28, 2023

Call center agents represent your brand to your target audience, so it’s vital that they...

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September 18, 2023

Sales training and coaching is vital for successful sales calls that drive revenue and boost...

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September 11, 2023

Transactional selling is the most common form of sales, so it’s important to understand it...

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September 05, 2023

Sales professionals know that different types of products/services, companies with different values, and different types...

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August 24, 2023

Conversational AI, fueled by advancements in technologies such as Natural Language Understanding (NLU) and Natural...

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August 17, 2023

Recruiting and hiring new employees brings many challenges for HR, but conversational AI in HR...

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August 13, 2023

Customer experience is a key differentiator in almost every vertical, and AI in call centers...

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July 31, 2023

It might feel like you’ve only just finished SKO 2023, but it’s not too early...

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July 27, 2023

In today's competitive insurance industry, staying ahead requires innovative approaches to customer engagement and sales....

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July 17, 2023

A sales enablement training program can be the key to a motivated, knowledgeable sales force...

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June 23, 2023

Sales kick-off meetings (SKOs) are your big opportunity to set the tone and establish goals...

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June 13, 2023

Scripted calls may seem easy to do, but they are hard to do well. Salespeople...

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May 17, 2023

Sales success can only come through effective sales training. Your sales representatives need to have...

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May 15, 2023

At some point, almost every sales enablement team or sales leader is likely to have...

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March 09, 2023

Motivate and Incentivize Your Agents Insurance sales are notoriously plagued with high employee turnover and...

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March 07, 2023

If you were bitten by a radioactive Salesperson… what would your Superhero name be?  Wonder...

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February 21, 2023

There’s a lot of talk about AI at the moment; both good and bad. Some...

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January 26, 2023

What Is Generative AI? AI is one of the innovative ingredients in the secret sauce...

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January 24, 2023

We've just entered 2024, which is always a good time to reflect on what worked...

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December 12, 2022

Second Nature just keeps on getting better! Here are four new features that make it...

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November 24, 2022

Working in sales leadership is like running up the down escalator - there’s no such...

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November 22, 2022

We work closely with sales enablement folks, and they’re the main people we have in...

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September 21, 2022

Salespeople can now use Second Nature right from where they “live” - Directly within Salesforce!...

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August 24, 2022

Sales discovery calls don’t come naturally to every sales person. In fact, it can take...

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August 16, 2022

Tap into your salespeople’s competitive drive with our new leaderboards that keep trainees engaged with...

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June 26, 2022

Just talking about cold calls is enough to make some SDRs break out into a...

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June 25, 2022

With so much material to coordinate and users to train, many enterprises today rely on...

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June 23, 2022

In today’s rapidly changing sales landscape, your training courses need to match your organization's updated...

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June 16, 2022

Second Nature's CEO and Co-Founder, Ariel Hitron, joined Ton Dobbe of Value Inspiration on his...

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June 09, 2022

If you thought the AIDA (Awareness, Interest, Decision, Action) model is just for targeting your...

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June 02, 2022

Sales onboarding is an ongoing challenge for every organization, because it basically never ends. Whether...

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May 26, 2022

Gartner’s recent CSO & Sales Leaders Conference discussed "Adaptive Sales Strategies for a Disrupted World"...

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May 09, 2022

Self-led learning, or self-directed learning, is when learners take charge of their own learning process....

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April 28, 2022

If you’re one of the many enterprises adopting a new platform, tool, or solution that...

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April 19, 2022

In sales, confidence drives competency, which drives proficiency. So as sales enablement personnel, how do...

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April 14, 2022

At the close out of Women’s History Month, Sales Enablement Pro highlighted women who have...

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April 07, 2022

In our post-covid world, it’s hard to think of a single enterprise that’s planning on...

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March 31, 2022

Nobody likes to have to hound sales employees to fulfill their training hours or certifications,...

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March 29, 2022

Transitioning to a remote work model has proven to be a complex challenge for most...

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March 16, 2022

Onboarding sales people is challenging. You want to integrate new employees into the company culture,...

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March 03, 2022

As part of our new partnership with Corporate Visions (CVI), a leading provider of B2B...

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February 22, 2022

Your SKO was an awesome event, but what happens now? The energy of your sales...

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February 10, 2022

Your salespeople are the ones directly responsible for generating revenue for your business, but a...

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February 03, 2022

When I talk about “sales training” what does that make you think of? Maybe you...

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January 27, 2022

It’s a new year, which means new ambitions, and for most enterprises, setting new revenue...

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January 20, 2022

When it comes to successful coaching, one element can make all the difference; how well...

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January 17, 2022

We’re super-excited to share the news about our $12.5 million Series A funding round led...

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January 06, 2022

Our CEO, Ariel Hitron, recently shared his wisdom about sales coaching in the leading sales...

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December 20, 2021

Wow, this has been quite a year! It’s almost the end of 2021, which is...

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December 09, 2021

Continuous delivery SaaS companies are loved by their customers because new features come quickly with...

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December 03, 2021

The shape of the sales process has changed, not only in the last year, but...

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November 17, 2021

New Product Feature: Diverse AI Prospects Second Nature’s artificial intelligence (AI) sales coach, Jenny, has...

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November 11, 2021

Over the past 18 months, service selling has transformed to become more digital, more global,...

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November 04, 2021

Sales training is a real challenge for most enterprises, especially as you grow and your...

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October 27, 2021

Second Nature's AI simulation helps sales reps master cold call objections It’s crucial to offer...

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October 21, 2021

At the Sales 3.0 Conference, Gerhard Gschwandtner, the well-known sales expert, spoke with the head...

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October 13, 2021

Smart Selling Tools recently reviewed Second Nature’s simulation solution for their weekly Sales Tech Review. ...

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October 07, 2021

A Session with Check Point's Sagy Kratu at SES Experience According to Sagy Kratu, Head...

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September 29, 2021

SAP, a market leader in enterprise software for managing business operations and customer relations, has...

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September 23, 2021

Increasing sales is the goal of every business. And while there are many ways to...

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September 14, 2021

We’re excited to announce our Fall sales events where we will be sharing our insights...

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September 02, 2021

When your salespeople make a sales call, the most important step is closing the deal,...

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August 27, 2021

I’m extremely proud that Second Nature’s AI for Sales technology was recently recognized by Gartner...

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August 18, 2021

We recently held a webinar, with our CEO Ariel Hitron together with Pete Kazanjy, founder...

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August 11, 2021

One of the biggest obstacles to making a sale is objection handling: The potential customer...

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August 05, 2021

Having a structured coaching process can make a huge difference to your salespeople, and your...

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July 27, 2021

We are excited to share that there is a new editor in the Second Nature...

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July 20, 2021

Is the old saying “practice makes perfect” just a tired cliché? Or does practicing something...

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July 12, 2021

Forming a solid connection with a sales lead involves more than just making a phone...

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July 06, 2021

When building a successful organization, a robust salesforce is key to driving growth. So, when...

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July 01, 2021

When it comes to B2B sales, the deal doesn’t happen overnight. It’s highly unlikely that...

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June 25, 2021

Not every salesperson you hire will jump on a call, smooth talk your customers, and...

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June 17, 2021

Massive growth = massive sales onboarding Zoom Video Communications Inc., a leading provider of video...

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June 10, 2021

Not every sales conversation is the same. Sales people can’t expect to approach a sales...

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June 04, 2021

Nobody questions the need for sales coaching for new hires, to bring them up to...

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May 27, 2021

What are sales indicators? Sales KPIs are vital for tracking sales and business health, but...

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May 25, 2021

In the tech world, sales coaching is one of those behind-the-scenes activities that’s crucial for...

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May 25, 2021

In any enterprise tech company, sales cycles are long and complex. There’s never just a...

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May 07, 2021

We are thrilled to have been selected by Nancy Nardin as a Top Sales Tool...

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April 29, 2021

We talk to many, many sales and sales enablement leaders about the sales coaching in...

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April 26, 2021

Jenny has a new way to coach salespeople Second Nature’s AI-driven sales training software has...

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April 21, 2021

Your sales employees are the driving force that closes deals and brings in revenue, so...

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April 13, 2021

You think your sales team knows your messaging, but can you prove it? How much...

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April 07, 2021

Hiring and onboarding new sales reps because your company is growing so fast is fantastic,...

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April 01, 2021

Recently, I was chatting with a colleague in sales, who said, “when I first started...

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March 25, 2021

AI is moving into more business use cases every day, and now it’s entering the...

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March 16, 2021

One of the biggest challenges facing sales enablement teams in 2021 is the question of...

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March 11, 2021

Hiring new employees is a serious expense, especially once you factor in the cost of...

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March 01, 2021

It’s that time of year when sales teams psych themselves up to meet the new...

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February 24, 2021

Check Point Software Technologies Ltd. is a leading provider of cybersecurity software, with a vast...

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February 19, 2021

It’s a sad truth, but accepting it is the first step to doing something about...

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December 21, 2020

When B2B sales representatives get on a sales call, they often jump right to the...

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November 26, 2020

Executive buyers don’t want to talk to sales reps. According to Forrester Research, over 75%...

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November 16, 2020

One of the challenges of sales enablement teams is to communicate a consistent message to...

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October 23, 2020

I’ve worked in several different roles in tech companies in my career, and every time...

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