Organizations that deploy Second Nature reduce ramp time by 34%, scale practice 6x without pulling managers off the floor, and see 46% more deals closed on average.
Watch how Second Nature transforms training from content delivery into performance at scale helping teams drive real behavior change that leads to higher win rates, faster ramp up, and better customer experiences.
Oracle Nestsuite saw a 32% increase in sales opportunities, over 5,680 hours saved, and doubling their logos per month.
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GoHealth Cut onboarding time by 33%from 9 weeks to 5 weeks, saving tens of thousands of dollars per agent.
We achieved 100% participation in certification programs and improved skills among low-performing agents.
Head of Sales Enablement
Zoom
Second Nature gave us the ability to scale practice across our global sales team — reps improved their pitch delivery and we saw a meaningful lift in pipeline generation.
Gavin St. Louis
Director of Global Sales Productivity
I’ve created hundreds of thousands of [onboarding] programs over my career, but I can’t really verify if they know something. I can create the best training but I don’t know if they’ve got it,” says Michelle. But with Second Nature, “you can almost ensure your sellers know exactly what you need them to know.
Michelle Dotson
Senior manager of sales enablement
They loved the ability to practice in their own space without their manager or people until they felt confident enough, and that gave them confidence, and that confidence piece was a big deal to our greenfield new reps.
Gavin St Louis
In 15 minutes we could create any scenario we want. It’s a very short process on the backside to get this set up.
Jeff Cummings
Director of Sales Development
Our managers love the insights they get from Second Nature in coaching conversations with their reps, so they can really focus on the things they need to focus on instead of just thinking their reps know how to sell something. You can use AI to test and almost ensure your sellers know exactly what you need them to know.
No one loves to practice, not in sports or anything, but that’s what gets you there. With AI we are able to make practice fun, reduce the barrier to entry, and you do it one-on-one so you don’t have that antsy feeling of doing it in front of your manager or VP or anyone else.
One thing I appreciate about Second Nature is that real-time feedback. The simulation flags when the rep launches into solutions too early. Because understanding customer needs is really one of the biggest mistakes most salespeople make.
Michael Martin
Senior Director of Sales Enablement
Everyone hates certifications because it sounds like homework or final exams, but with Second Nature we completely gamified our certification process, and we have a 100% completion rate. 100%. Even we were amazed.
Mike Fisher
Enterprise Sales Productivity and Enablement
Second Nature integrates with any LMS via SCORM or LTI, and a variety of CRMs, SAML, and conference tools to bring AI role play training into your existing workflows.
From sales floors to support centers, see how different teams practice with AI.
From sales floors to support centers,see how different teams practice with AI.
Train sales reps in AI-driven role plays that mimic real scenarios like discovery calls, needs assessment, objection handling, and product demos.
With Second Nature Deal Coach, sales reps receive targeted AI-driven coaching on live deals, helping them identify risks,uncover gaps, and take the right next steps. Managers can guide strategy and execution more effectively, ensuring every deal moves forward with confidence.
Train sales reps in AI-driven role plays that mimic real scenarios like discovery calls, needs assessment, objection handling, and product demos.With Second Nature Deal Coach, sales reps receive targeted AI-driven coaching on li…
Enablement teams design structured role-play programs, assign real-world scenarios, and use AI-driven feedback and analytics to ensure teams are understanding new messaging, products, and key initiatives.
L&D teams embed practice into their training programs enabling learners to apply knowledge in realistic scenarios, receive feedback, and build skills needed to succeed in their roles.
Support agents engage in Ai-driven role plays of difficult scenarios like escalation, complaints and complex inquiries so they can improve responses, build confidence, and deliver better customer experience.
The AI role play training solution used by Fortune 100 companiesto ramp faster and scale practice across any size team.
The AI role play training solution used by Fortune 100 companies to ramp faster and scale practice across any size team.
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