INSURANCE SALES
Drive more insurance sales with conversational AI
Onboard reps using Second Nature’s AI technology to master complex insurance products in less time
- 35% Improvement in speed and accuracy of claim handling
- 40% Increase in customer retention rate
- 20% Upsell/Cross sell of policies
“Onboarding is all about creating that safe space for people to make mistakes in that safe environment, as opposed to having that disaster happen for them. Our grads preferred to practice with [Second Nature’s] AI automation, because it was less pressured, and then they’re ready to go out and handle objections from the customer.”
Susan Greenberg,
Global Presales Readiness Lead, SAP
"Our managers love the insights they get from Jenny, so they can really focus on the things they need to focus on instead of just thinking their reps know how to sell something. You can almost ensure your sellers know exactly what you need them to know. ”
Michelle Dotson,
Senior Manager of Sales Enablement, Zoom
“We were trying to roll out both an updated corporate messaging, as well as some products from a company that we had recently acquired. We rolled this out to almost 2000 people. It was a global rollout, so we needed to be able to scale. On average, their delivery improved 48% between their first practice and their best practice just within a matter of days.”
Tara Torkelson
Director of Content Development & Delivery, Sales Enablement, Twilio
"We get better-prepared people after an onboarding process, and we’ll be able to cut short the onboarding process, which means we’ll have more viable salespeople faster in the field, and that in itself is worth millions.”
Sagy Kratu,
Head of Training & Product positioning, Check Point
“Everyone hates certifications because it sounds like homework or final exams; but with Second Nature we completely gamified our certification process, and we have a 100% completion rate. 100%. Even we were amazed.”
Mike Fisher,
Enterprise Sales Productivity and Enablement, Zoom
Improve sales volumes with AI
Insurance products are high on detail, and prospects are low on time. Second Nature’s AI role plays prepare agents to communicate the finer points of your products, build rapport, and confidently deliver your value proposition to close sales faster and better.
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Onboard and scale in less time
The sooner new hires master compliance and product knowledge, the sooner they can close deals. Conversational AI helps them absorb and remember knowledge more efficiently, and rehearsing realistic sales calls gives them the confidence to drive sales faster than you’d expect.
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Conversational ai for insurance: train all agents to excel
Second Nature’s AI for insurance provides timely feedback and gives agents the tailored guidance they need to strengthen personal weaknesses and reach A-player standard. Agents practice real conversations, which standardizes agent proficiency and makes each one ready for any scenario that may come their way.
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Free up manager time
A flood of call recordings is holding back insurance sales managers from their long to-do lists. Second Nature’s AI does the heavy lifting for them with engaging role play training and meaningful performance analysis, freeing them to complete other vital tasks.
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Keep agents on-script
Second Nature’s AI training and timely feedback prepare insurance sales agents to stick to the script and cover every compliance checkbox and disclaimer – without sounding unnatural
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