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How SAP Academy Scaled Remote Sales Training Using AI

On-Demand Webinar- Runtime 59min

Find out how SAP Academy shifted its highly successful sales training program to run remotely for thousands of diverse sales reps. Hear SAP Academy’s Learning and Development leaders explain how they use Second Nature’s AI role play coaching to prepare sales reps for its highly diverse range of customers, and the impressive results they achieved in performance and sales. You’ll also gain practical tips for launching AI-powered sales training that boosts engagement and performance.

Speakers: 

  • Ivan Aguilar-Duclaud, SAP Academy’s Global Solution Advisory Manager
  • Patrick Fish, North American Lead, SAP Digital Academy 
  • Russell Zack, CRO, Second Nature

Key Takeaways from the Webinar:

  • Shifting a proven, highly successful training program to remote risks a drop in engagement and performance levels.
  • Second Nature’s AI-powered role plays gamified the learning experience to drive a 7x increase in practice time
  • SAP Academy saw a 21% increase in product sold, 32% increase in opportunities, and 20% drop in onboarding time, with employees who are better equipped to deliver exceptional customer service.
  • SAP Academy valued the consistent feedback, seamless training availability, and safe space for practice. 
  • SAP Academy succeeded in standardizing messaging across thousands of diverse sales reps.

It was a great way to practice over and over till I felt comfortable being able to speak to our key differentiators as well as our main selling points. – SAP Academy Associate. 

Download to watch the full webinar and see how SAP Academy uses Second Nature’s AI-driven sales training platform to improve engagement, performance, and sales for remote sales reps. Watch the full webinar to learn all their best practices.

FAQs

Is AI-powered sales training effective for remote sales teams? 

Yes. AI-powered sales training is available 24/7, so sales reps can practice sales conversations and get knowledgeable, timely feedback, no matter what time zone they’re in. 

How can I make remote sales training engaging? 

SAP Academy found that using AI-powered role plays to gamify remote learning experiences with missions, leaderboards, and bite-sized content was the best way to make remote sales training engaging. 

How can I standardize sales messaging without losing sales rep individuality? 

According to SAP Academy’s Global Solution Advisory Manager, Ivan Aguilar-Duclaud, AI-driven role plays are the best way to standardize sales messaging while enabling sales reps to express their individual personality. 

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