Discover how SAP leveraged Second Nature’s AI sales coaching solution to scale its sales training and improve sales conversations across a diverse range of team members. In this case study, Susan Greenberg, SAP’s Global PreSales Readiness Lead, shares how they integrated conversational AI into their training workflows to accelerate learning, improve sales skills, and provide personalized feedback.
Watch the full video to learn how SAP scaled its coaching programs with Second Nature’s conversational AI, improving skills across all levels of sales professionals.
With over 10 years at SAP, Susan leads the efforts to empower SAP’s sales teams, focusing on pre-sales readiness and coaching to ensure consistent, high-quality sales conversations.
“We trained Jenny in just 24 hours and immediately deployed AI-driven training on CEO pitches. This dramatically reduced training time and increased efficiency.” – Susan Greenberg, SAP
SAP found that Second Nature’s sales training solution scaled easily for its 100,000+ reps. The robust infrastructure ensures fast responses and constant availability, making Second Nature a good choice for scaling across a 500-rep organization.
Susan Greenberg, Global PreSales Readiness Lead at SAP, recommends Second Nature for enterprise onboarding. She used its AI-powered sales training role plays to speed up onboarding for 350 new hires every year.
Second Nature’s sales training platform uses AI to immediately grade sales pitches and deliver targeted, personalized feedback. The AI engine produces reports and dashboards for managers to track sales pitch proficiency for sales reps.